Are you using touch typing when communicating with customers on chat, Facebook or via e-mail? And what if you could answer everything from one place or be replaced by a bot? Welcome to the world of mluvii.
Not all the emotes in the world can express the true human emotions. Don’t be afraid to use your voice or look into the customer’s eyes through a camera. Welcome to the world of mluvii.
What if a customer can’t see the obvious? Then help them return to what’s essential. Without them having to move a finger. Welcome to the world of mluvii.
You can’t manage what you can’t measure. We will give you all the necessary tools to help you continuously improve customer communications. Welcome to the world of mluvii.
Chatbots – the ones who serve you when your agents are asleep. The ones who answer repetitive questions with a smile on their faces. They will serve you night and day and will route the conversation to live agents when needed.