It all just starts with text. We in mluvii are communication experts and can advise you on how to use a chat in customer care, but also how to effectively include it in the sales process. We understand chatbots and their advanced features. Thanks to the connection to the Microsoft Bot Framework, our bots can easily connect to the agent when they are at a loss and use carousel cards, send QR codes or video and audio files directly to the chat. Just as easily, you can communicate with your page fans directly via mluvii thanks to the integration of Facebook Messenger.