Good customer care pays off. Even call centre costs turn into revenue.
Changes you' ll notice right away
Customer communication can always be improved. Whether you’re looking to cut costs, want happier customers or have decided to upgrade, we have the solution for you.
Automated communication has saved 40% of the call centre operators’ capacity. Use chatbots and voicebots where they belong.
Customer satisfaction ratings in the chat channel are very high.
Selling through digital channels is easier than you might expect.
Heimstaden manages more than 43,000 apartments and is thus a leader in rental housing in the Czech republic. Such a position entails a huge amount of communication between clients, employees, and technicians.