Customer care in times of pandemic
The cooperation with Home Credit Bank Kazakhstan began in 2018, when the need for an online communication solution that would meet all corporate requirements arose. The entire process of deploying the new solution was managed remotely, with a distance of less than 5,000 km separating us. Defining the scope of the collaboration, setting key objectives […]
You’ve got a new business. What now?
You have a great idea for a new business. The idea works off paper, you’ve got investors, you’ve set goals and your business is starting to gain momentum and your first hundred customers. And with them comes a flurry of customer communications. Ondřej Žilka and his project Autonaklik found themselves in the middle of such […]