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COLLABORATION

File and screen
sharing

Hero cards

Co-browsing

Interactive
bot cards

When words are not enough, there is a need for stronger tools. Help the customer with page orientation or pick products using co-browsing. Do you need to obtain the customer’s consent or complete the order details? Our interactive forms called Hero cards will solve this for you in the chat window. Watch a short video to help you get the most out of your cards. 

BENEFITS OF COLLABORATIVE TOOLS MLUVII

  • We in mluvii strife for your agents to take care of clients or conduct sales sessions as easily as possible. Therefore, they can share and edit files, share screen, and have other interactive tools in mluvii to help them interact with the client in real time.
  • You will certainly appreciate the Hero cards’ possibility of mutual card confirmation by both the customer and the agent. In addition, mluvii stores the timestamp of each action that a client or agent performs within the card.

ARE YOU READY?