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COST REDUCTION

-60%

when comparing the mluvii chat to other communication channels

Support

25% of customers evaluate communication through mluvii spontaneously. 

Sales

Online product sales increased by 56% after callback implementation. 

Satisfaction

95% of customers consider chat with operators via mluvii positively. 

CONVERSIONS INCREASE

Whether your goals are focused on care or sales, we always find the right solution.

177 %

We managed to increase conversions after callback deployment by this much.

WE ARE FLEXIBLE

It doesn’t matter how far you are from us or in which language you communicate with your customers. Our app speaks 5 languages and no distance can stop us.

3

Only three weeks and a few video calls were enough to make a successful collaboration over half the world.

TRUSTED BY

Welcome to the world of mluvii

Welcome to the world of words and human emotions. In a world where data is safe and the distances between people are one click away. Where care and sales are fun. 

Text communication

Are you using touch typing when communicating with customers on chat, Facebook or via e-mail? And what if you could answer everything from one place or be replaced by a bot? Welcome to the world of mluvii. 

Audio & video

Not all the emotes in the world can express the true human emotions. Don’t be afraid to use your voice or look into the customer’s eyes through a camera. Welcome to the world of mluvii. 

What if a customer can’t see the obvious? Then help them return to what’s essential. Without them having to move a finger. Welcome to the world of mluvii. 

 

Analysis & reporting

You can’t manage what you can’t measure. We will give you all the necessary tools to help you continuously improve customer communications. Welcome to the world of mluvii.

PROGRESS CANNOT BE STOPPED

RESEARCH & DEVELOPMENT

There is always something going on in our product kitchen. We develop new features and improve mluvii so you could work with it as best as possible. Look under the lid and let yourself be amazed. Will you be the first to taste?

E-mail client

One or more mailboxes? No problem for mluvii. Answer e-mails, switch over, and send attachments from a unified mluvii environment. 

IP telephony

Mr. Graham Bell would be happy about us. You can simply call where you need to with mluvii. We are happy to show you how our IP telephony works. 

Wallet cards

You can insert, for example, insurance in the mobile card and contact the agent whenever you need to. The world has never been easier. 

WE'RE HERE FOR YOU

Before we start working together, our specialists will make sure you feel as snug as a bug in a rug in mluvii. We will advise you on how to secure data, how to communicate most effectively with customers and we will train your agents. 

NEWS

Read the latest articles and look behind the scenes of the mluvii world where it’s at.

Take a quick look back to the mluvii conference: Instant Success Stories. 

In February 2019, mluvii participated in Chatbot Hackathon organized by Mews Systems. A team of five of our developers won first place.

We are very pleased to announce that we successfully defended the first place in the prestigious Microsoft Awards competition in 2018. We won the main prize of the 20th year in the Banking, Capital Markets and Insurance category.